Shipping policy
At svenshop, we are dedicated to providing a seamless and professional food delivery experience.
Delivery Areas
We offer delivery services to Switzerland & Liechtenstein.
Order Processing Time
Orders are promptly processed upon purchase confirmation. Our team ensures the swift and secure preparation of your order.
Delivery Time Frames
Delivery times may vary depending on your location. An estimated delivery time will be provided to you. While we endeavor to meet these estimates, unforeseen circumstances such as traffic or weather conditions may impact delivery times.
Delivery Charges
Clear details regarding delivery charges will be outlined at the checkout. We encourage you to review these charges before finalizing your order. Free delivery for orders exceeding 250 CHF, and we aim to prominently advertise promotions on our website.
Delivery
Our dedicated delivery Team will continue deliver orders as we move more into partnership with Swiss Post. The delivery agent will place your order at your doorstep and notify you upon arrival. Although it is preferable to have someone available to receive the order, it is not mandatory.
Special Instructions
Should you have additional information that could enhance the efficiency of our delivery service, please contact us. Unique locations can sometimes pose challenges without adequate guidance.
Quality Assurance
Our packaging is designed to preserve the freshness and quality of your food during transportation. If you have any concerns about the condition of your order upon delivery, kindly contact our customer support team promptly.
Customer Support
Our customer support team is ready to assist you with any delivery-related inquiries. Please don't hesitate to reach out to us at infosvenshop@gmail.com or give us a call weekdays 9-18 on +41 41 244 22 20.
svenshop values your satisfaction, and we are dedicated to making your food delivery experience effortless.
Thank you for choosing us to deliver scandinavian delights to your door.
Smaklig måltid!